Real Consumer Experience

A recent terrible shopping experience at Capitol Nissan prompted me to write this page.  Share your own experience here, make your voice heard!

Update: It seems that PT-1 Communications, the company that provides the 101-6868 service, has changed its name to PT-1 Long Distance.  Clever.  No wonder a lot of you have emailed me and complained that you can't find any information on the web about PT-1 Communications.  Well, you have to now search for PT-1 Long Distance.   BTW, their customer service number is 1-888-660-5377.  Call them and tell them to stop their abuse.  Keep these stories coming so I can continue posting them and so that other unaware consumers can learn the truth.


All stories told on this page, while true, could be isolated incidents and may not necessarily reflect the general practice, either good or bad, adopted by the compaines in discussion.

The stories:

The BAD list:
My own experience:
arrow Jiffy Lube
arrow Capitol Nissan
arrow TWA (American Airline)
arrow 101-6868 (PT-1 Long Distance, formerly PT-1 Communications)
arrow MCI Worldcom
arrow ILD Teleservices / Telecommunication
arrow Buy.com
 
Other users' experience:
arrow Jiffy Lube
arrow Capitol Nissan
arrow MCI Worldcom
arrow 101-6868 (PT-1 Long Distance, formerly PT-1 Communications)
arrow ILD Teleservices / Telecommunication
arrow AT&T
arrow Bay Alarm
arrow Dave's Experience at Fry's Electronics
arrow Truth about Priceline.com
 
The GOOD list:
Other users' experience:
arrow 101-6868 (PT-1 Long Distance, formerly PT-1 Communications)
arrow Jiffy Lube

How to protect yourself:

Little guys can beat big evil corporations, learn how to protect yourself as a consumer.
arrow What to do if you've been scammed by PT-1 Long Distance?
arrow File a complain to FTC  Where to go when lame-ass companies like PT-1 Long Distance bills you for calls you never made.
arrow ConsumerAffairs.com complain form.  It files your complain to both the FTU and your state's public utilities commission.
arrow Order your 3-in-1 credit report and how to dispute credit report errors.
arrow Better Business Bureaufile complains online.
arrow Fraud Education by AT&T  Learn how to protect yourself from phone fraud including slamming.
arrow Opt-out your email/mailing addresses, phone numbers.
arrow 10-10phonerates.com  Check the latest 10-1x-xxx phone rates.
arrow A Bell Tolls  Long distance rates comparison.
arrow Get fax to email at $3.95 a month or cheap international calling at Packetel.com.
arrow Consider calling long distance using your cell phone.  Plans from major carriers like Verizon usually come with free domestic long distance.


Email me your consumer experience, opinion, or review.  I will then post it and share it.

Or Share your experience by signing my guestbook.


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tien@csua.berkeley.edu