Capitol Nissan--Never Shop There

I was at Capitol Nissan, a car dealership for Nissan Motor Corp. at San Jose, CA on 9/4/2000 and was honest to them that I was only interested in knowing their best offering price for the Sentra GXE, and they quoted me $13,000. After more research on the Internet, I've determined it is a good price. So I went back the next day and told them I'd like to purchase the vehicle at $13,000. But they said they would only sell it for $13,999. The price they quoted me was a "shopping price", not a "selling price". And a "shopping price" is a "sales tactic" they use just to "get the customer to come back at the door".

The way it works is, they quote you a below invoice price knowing that you couldn't get it anywhere else, and when you come back for that price, they will try to sell the vehicle to you for a higher price. They claimed this "tactic" is legal and they do not feel sorry for giving me any false information. The sales manager told me not to waste his time, I either buy the car at $13,999 or get out.  I got out.


Email me your consumer experience, opinion, or review.  I will then post it and share it.

Or Share your experience by signing my guestbook.

Back to Real Consumer Experience


[ Home ] [ Comments ]
tien at csua dot berkeley dot edu