Dealing with PT-1 Long Distance's (formerly PT-1 Communications) crime

A lot of you have sent me email and asked me how to deal with PT-1's scam.  Well, I am not a lawyer so I am not allowed to give you any legal advice, but I will share with you how some people and I have dealt with them before:

  1. Use this form to register your complain to both FTU and your state's public utilities commission.  Call or check your state's public utilities web site, they should be able to offer you help on how to go about resolving the conflict.
  2. Regardless of what your state's pubic commision advice might be, always contact your local phone company.  If PT-1's bill comes with your local phone company's, they may be able to help you remove the erroneous charges.  And if the charges occurred when you didn't even have telphone service at the address where they billed you, get a letter from your local phone company stating so.  Then you can use the letter to dispute any credit report errors, if PT-1 has sent the bill to a collection agency.  Of course, you can try to send the same letter to PT-1 and pray they will remove the charges.  Order your 3-in-1 credit report.
  3. If you have been contacted by a collection agency, learn how to protect yourself.  Read more details about Fair Debt Collection Practices Act on the FTC site.

That's about it, guys.  I wish you good luck with your battle with PT-1 Communiations!

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tien@csua.berkeley.edu